Drexel University, College of Information Science & Technology
Dr. Michelle Rogers’ research interest concentrates on the intersection of people, technology and information. Currently, Dr. Rogers is collaborating with pediatricians and the city public health department in developing an electronic community resources database for decision support for clinicians as they provide counseling for patients who are obese and overweight. Dr. Rogers believes that understanding the impact of health information technology on clinical workflow is key to successful implementation and use, as was demonstrated in her work with the Computerized Patient Record System (CPRS) and Bar-Code Medication Administration (BCMA) system in use in the Veterans Health Administration (VHA). From 2001-2008, Dr Rogers was a research scientist for the Department of Veterans Affairs (VA) Getting at Patient Safety (GAPS) Center working on projects involving the usability and use of the bar coded medication administration and computerized patient record system (CPRS) software. There, she used human factors methodologies such as usability testing, rapid prototyping, and scenario-based evaluation, to identify and design prototypes of software solutions in order to proactively prevent adverse events. In addition, she gained experience with ethnographic observations to identify workflow patterns in medication administration, wrong-site surgery prevention and in the utilization of web based information by patients with diabetes. Her previous studies on migrating collaborative work to electronic environments, cognitive task analysis of medication administration as well as her work on the tradeoffs and side-effects of migrating from a computer to PDA-based device demonstrate the need for an understanding of the interaction of work and technology.
The use of innovative ICT applications can take advantage of mobile applications needed to affect behavior change. ICTs can assist patients in managing their personal health information, which in turn improves care for patients with complex conditions. We must understand patient needs, goals, preferences and capacities to understand how clinicians can promote health behavior change. This is crucial to understand, given significant health improvements have been demonstrated using ICTs that utilize concepts of patient involvement documentation of health outcomes, increased patient-provider communication and patient engagement.
Capturing data regarding the efficacy of mobile devices for supporting behavior change is often hampered because of the costs of evaluating and implementing such efforts. Tools such as EpiSurveyor (now called Magpi), a mobile data collection system commonly used in the international development sector, has not been broadly used in interventions in the US despite the fact that mobile phones are ubiquitous in under-resourced communities. Harnessing the power of “smart” technology can be a bridge that crosses the “digital divide” to support general patient well-being given the prevalence of mobile technologies in low-income communities.
My New Connections Experience
My research program concentrates on the intersection of people, technology and information – specifically, socio-technical systems and human computer interaction in complex work systems. As a result of New Connections funding, I hope to meet fellow researchers interested in thinking creatively about how to address the complexities of healthcare and how mobile platforms can be maximized. We must understand patient needs, goals, preferences and capacities to identify how clinicians can promote health behavior change so we can provide designers with the basis for design that positively impact workflow. As part of the New Connections program, I look to take advantage of the programming including efforts such as the Research and Coaching Clinic. Such initiatives allow for the opportunity continue developing forward-thinking and innovative partnerships that have the capacity to implement solutions that can address real problems.
- New Connections Status: Mid-Career Consultant
- Award Year: 2013
RWJF Team/Portfolio: Pioneer
- Project Name: Examining the effectiveness of EpiSurveyor to enhance an mHealth intervention combating childhood obesity in a U.S. low-income urban setting.